We ship UPS standard ground within the US and Canada, and UPS expedited air international.
In order to provide the shipping best rates, clients outside the US and Canada can contact our showroom directly to order. If you wish to order more than one item, please contact our showroom for a bulk packing rate, we will process your order manually.
Once your order is shipped you will receive and email with your tracking number.
If you do not receive an email from UPS please CONTACT US and we will send your tracking info.
We make sure everything is packed and safe for shipping. If for any chance your order comes damaged your item(s) can be exchanged for same goods, provided we are notified by 5 days of receipt. However, goods must be shipped back in original packaging. We ask that a photo is provided.
This policy does not include goods that are not defective, or exhibit minor variations typical of handmade products such as variance in colour distribution and small bubbles characteristic of hand-blown glass.
All sales are final unless the items arrive damaged in which case, Tsunami will replace the item(s) free of charge.